Plans
5
Billing guide
Billing, subscriptions, and plan limits.
Customer-facing guide for Free, Beginner, Hobbyist, Pro, and Enterprise plans, including Stripe checkout, portal access, invoices, upgrades, downgrades, cancellations, overage behavior, imports, exports, agent runs, storage, retention, and support paths.
Billing guide summary
Limit categories
17
Billing topics
10
Checkout plans
3
Plan overview
Each tier maps pricing to governed agent capacity.
Free
Individual evaluation
$0
Try agent-ready planning with tight limits and basic exports.
Beginner
Solo builders with one or two agents
$9
More planning room, Markdown exports, and read-only API access.
Hobbyist
Small side-project teams
$24
Team planning, dependency views, scheduled agent runs, and JSON export.
Pro
Professional teams supervising agents daily
$15
Unlimited active planning, full API, webhooks, and advanced governance.
Enterprise
Governed organizations
Custom
Custom limits, security review, SSO planning, and committed support.
Plan limits
Active work, features, imports, exports, agent runs, and retention are explicit.
Limits are enforced fail-closed. When a workspace exceeds a target plan, existing data stays readable while unsafe new usage is blocked until the workspace recovers or upgrades.
| Limit | What it means | Free | Beginner | Hobbyist | Pro | Enterprise |
|---|---|---|---|---|---|---|
| Workspacesworkspace | How many separately secured workspaces the plan can own. | 1 | 1 | 3 | 10 | Custom |
| Active projectsworkspace | Projects that are planned, active, or paused. | 2 | 5 | 10 | Unlimited | Unlimited |
| Active issuesworkspace | Issues that are not done or canceled. | 100 | 500 | 2,500 | 50,000 | Unlimited |
| Human seatsworkspace | People who can access the workspace. | 1 | 1 | 3 | Unlimited | Unlimited |
| Agent profilesagent | Configured agents that can be assigned work. | 1 | 2 | 5 | Unlimited | Unlimited |
| Agent runsagent | Supervised agent executions in the billing period. | 50 | 250 | 1,000 | 5,000 | Custom |
| Context packsagent | Scoped bundles of source material attached to agent work. | 3 | 20 | 100 | Unlimited | Unlimited |
| Approval gatesgovernance | Human approval rules before risky agent actions. | Not included | Not included | Included | Included | Included |
| Verification evidencegovernance | Required proof before accepting agent output. | Included | Included | Included | Included | Included |
| Import formatsimport-export | Supported bulk import sources and formats. | csv | linear, github, csv | linear, github, jira-csv, markdown | linear, github, jira-csv, markdown, json | assisted, linear, github, jira-csv, markdown, json |
| Export formatsimport-export | Supported exports for issues, evidence, and backups. | csv | csv, markdown | csv, markdown, json | csv, markdown, json, backup | csv, markdown, json, backup, warehouse |
| Integrationsintegration | Connected systems available to the workspace. | github-readonly | github, linear | github, linear, slack | github, linear, slack, notion, webhooks | custom, github, linear, slack, notion, webhooks |
| Retentiondata | Customer-visible workspace history retained by default. | 30 days | 90 days | 365 days | Unlimited | Custom |
| API accessintegration | Programmatic access level for workspace automation. | none | read-only | limited-rest | full-rest | Custom |
| API rate limitintegration | Per-token planner API request allowance before throttling. | Not included | 60/min, 120 burst | 180/min, 360 burst | 600/min, 1,200 burst | 2,000/min, 4,000 burst |
| Storagedata | Workspace files, imports, exports, and evidence storage. | 100 MB | 1 GB | 5 GB | 25 GB | Custom |
| Audit logsdata | Customer-visible audit event retention. | Not retained | Not retained | 7 days | 365 days | Custom |
Subscription flow
Stripe owns payment records; buildr-plannr owns entitlement enforcement.
Stripe checkout
Beginner, Hobbyist, and Pro subscriptions start through Stripe Checkout from the secured billing screen.
Choose a paid plan, confirm billing in Stripe, and return to the workspace while the webhook confirms access.
Customer portal
Payment methods, billing details, invoices, cancellations, and eligible subscription changes are handled through the Stripe customer portal.
Open the portal from workspace billing after a Stripe customer record exists.
Invoices
Stripe remains the invoice and payment system of record for self-serve paid plans.
Download invoices from the customer portal or request enterprise invoicing through sales-assisted billing.
Usage metering
Stripe invoice metadata receives only allowlisted plan, period, and usage-count fields for billing auditability.
Review visible usage meters in workspace billing before upgrades, renewals, or invoice questions.
Tax and VAT
Stripe Tax, VAT/GST collection, customer tax IDs, invoice disclosures, and live-mode approvals must be configured before production billing.
Use Stripe Checkout and the customer portal for tax ID capture where supported; enterprise customers route procurement and tax review through sales-assisted billing.
Upgrades
Upgrades unlock additional active work, agent runs, formats, integrations, retention, storage, and API access after Stripe confirms the subscription.
Upgrade when a workspace hits a real planning, agent, import/export, retention, storage, or API limit.
Downgrades
Downgrades never delete workspace data. Existing records stay readable while writes, agent runs, unsupported formats, or integrations may be blocked.
Review the downgrade recovery preview before choosing a smaller plan.
Cancellation
Cancellation keeps workspace data available according to the active retention policy and any legal or enterprise commitments.
Cancel through the customer portal when available, then export needed data before retention windows expire.
Overage behavior
buildr-plannr blocks unsafe new usage instead of silently deleting data or charging surprise overages.
Archive work, remove seats, disable unsupported integrations, wait for the next agent-run allowance, or upgrade.
Enterprise billing
Enterprise plans use sales-assisted contract billing with custom limits, procurement, legal review, invoicing, and named success/support ownership.
Contact sales for custom limits, SSO, retention, procurement, invoice schedule, and dedicated support expectations.
Tax and VAT
Production billing needs tax evidence before live checkout.
The Stripe Tax and VAT checklist covers registration decisions, Stripe Tax settings, customer tax ID collection, invoice disclosures, environment separation, owner approvals, and go-live smoke evidence.
Checklist items
8
Evidence points
26
Live-mode checks
8
Tax registration and nexus decision
Confirm the countries, states, and regions where buildr-plannr must collect sales tax, VAT, or GST before live billing.
live - finance-owner
Stripe Tax settings
Configure Stripe Tax, origin address, product tax code, and automatic tax behavior separately for test and live modes.
both - billing-owner
Customer tax ID collection
Enable customer tax ID collection in Stripe Checkout and Customer Portal where self-serve customers need VAT or GST reverse-charge support.
both - billing-owner
Invoice tax disclosures
Approve invoice footer, support contact, tax registration display, and any VAT reverse-charge wording before live invoices are issued.
live - legal-owner
Need help?
Billing support handles checkout, invoices, refunds, downgrades, cancellations, and workspace recovery.
Never send card data, raw Stripe payloads, secrets, or private issue content through support. Use impact, workspace role, plan, and the visible billing state instead.